Privacy & Security
If your question isn′t answered below, don't hesitate to call us on 0800 800 400 or use our contact form.

What kind of personal info will I need to provide?
The application collects information such as contact details, health details, and insurance history, which is used by your insurer to assess your application. All information gathered is sent confidentially and securely to your chosen insurer.

Is my information shared with anyone else?
Your information is sent only to your chosen insurer and is not shared with any other companies.

What is my information used for?
Your information is sent to your chosen insurer so that they can assess your application. And we are required to keep client records (e.g. names, dates of birth, etc) for legal reasons and to provide you with ongoing service like annual insurance reviews. We also have a quarterly electronic newsletter and may contact you from time to time with promotions we think you may be interested in or to introduce you to new services we are launching. If you have any questions about the way information is stored or used please don't hesitate to contact us.

How can I access my personal information?
In accordance with the Privacy Act 1993, you have full access to all information we have stored about you. Please contact us to arrange this.

Website security
We are committed to keeping your personal information as safe and secure as possible. Our site is hosted securely with a NZ Based provider - SiteHost, and we have rigid internal guidelines to protect your information.

Our online application is secured by 128bit SSL encryption to ensure the safety of your personal information and all payment details are encrypted in our system, which is protected with Firewalls.

We regularly review our security processes and recommend that you do the same. By keeping your passwords and user names secure (i.e. not sharing them with any other parties) and regularly updating your operating system and antivirus software you can protect yourself.

Despite all of our measures it is impossible to guarantee that our site is 100% secure and so do not accept any liability for misappropriation of your personal information from this website.

Please contact us if you have any concerns regarding our site and security:

ATT James Punnett
Life Direct
PO Box 31519
Lower Hutt
New Zealand

Cookies
As is common practice, when you visit our site a "cookie" is created. This is a file on your hard drive which means that our website will operate more quickly when you return. Our cookies don't record any personal information - they simply note the areas of the site you visit.

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