Our Insurers - Life Direct

Website Security & Privacy

Website security

We are committed to keeping your personal information as safe and secure as possible. Our site is hosted securely with a NZ based provider - SiteHost, and we have rigid internal guidelines to protect your information.

Our online application is secured by 128 bit SSL encryption to ensure the safety of your personal information and all payment details are encrypted in our system, which is protected with Firewalls.

We regularly review our security processes and recommend that you do the same. By keeping your passwords and usernames secure (i.e. not sharing them with or disclosing them to another party) and regularly updating your operating system and anti-virus software you can protect yourself.

Despite all of our measures, it is impossible to guarantee that our site is 100% secure and therefore we need to emphasise we do not accept any liability for any misappropriation of your personal information from this website.

Please contact us if you have any concerns regarding our site and security:

ATT James Punnett
Life Direct
PO Box 31519
Lower Hutt
New Zealand

What kind of personal info will I need to provide?

The application collects information such as contact details, health details, and insurance history, which is used by your insurer to assess your application. All information gathered is sent confidentially and securely to your chosen insurer.

Is my information shared with anyone else?

Your information is sent only to your chosen insurer and is not shared with any other companies.

What is my information used for?

Your information is sent to your chosen insurer so that they can assess your application. And we are required to keep client records (e.g. names, dates of birth, etc) for legal reasons and to provide you with ongoing service like annual insurance reviews. We also have a quarterly electronic newsletter and may contact you from time to time with promotions we think you may be interested in or to introduce you to new services we are launching. If you have any questions about the way information is stored or used please don′t hesitate to contact us.

How can I access my personal information?

In accordance with the Privacy Act 1993, you have full access to all information we have stored about you. Please contact us to arrange this.

As is common practice, when you visit our site a “cookie” is created. This is a file on your hard drive which means that our website will operate more quickly when you return. Our cookies don′t record any personal information - they simply note the areas of the site you visit.


	Insurer information We′ve selected six of NZ′s largest and most respected life insurers - the goal is to make sure you have freedom of choice and the confidence of knowing that you′re selecting a solid, well known company to trust with your insurance. We′ve selected five of NZ′s largest and most respected health insurers - the goal is to make sure you have freedom of choice and the confidence of knowing that you′re selecting a solid, well known company to trust with your insurance. Health, financial security and happiness are great foundations for a successful life. Since AMP started in 1849, we′ve been helping New Zealanders live life to the full by making it easier for them to achieve financial security and prosperity throughout their lives. AMP helps New Zealanders achieve this through income and life insurance, house and contents insurance, financial planning, workplace savings, retirement income (including KiwiSaver), savings and investments, and home loans. AMP is one of New Zealand′s leading financial services providers with 3.1 million customers worldwide. We have over 150 years experience in building and protecting the financial wellbeing of New Zealanders. Asteron, previously Royal & Sun Alliance′s financial services arm, has roots that trace back to 1833. In both Australia and New Zealand a long history of acquisitions and successful integration of businesses has contributed to the solid heritage that will support Asteron now and in the future. Today Asteron is one of the largest financial services providers in Australasia with around one million clients. Asteron has more than $5 billion in assets under administration and management and $25 billion in assets under supervision. Now as part of the Promina Group, Asteron is supported by a strong financial base, enviable industry expertise, a focused business model and the opportunity to leverage complementary tailored products via recognised brand leaders in Australia and New Zealand. AXA was established in France in 1985, and today has offices in 56 countries. AXA Group supports and advises 80 million clients - individuals as well as businesses responding to their investment, financial protection, and savings needs. The foundations of AXA New Zealand stretch back 120 years, initially starting as National Mutual. Four generations of New Zealanders have trusted us to look after their financial well-being, whether that means investment, financial protection or superannuation. AXA is currently New Zealand′s third largest life insurer. We′re a 100% New Zealand-owned and controlled life insurance and investment company - the largest in New Zealand. Established in 1973 as New Zealand′s first insurance company to deal exclusively through external advisers, Fidelity is privately-owned company with a head office in Auckland and offices in Wellington and Christchurch. Our founding vision to provide New Zealanders with quality independent advice and locally-created solutions to their insurance and investment needs remains to this day. In an industry of continual change our stable New Zealand ownership and control is unparalleled. We are proud to have retained this independence for clients, advisers, suppliers and staff. ING (NZ) Limited (INGNZ) is one of New Zealand′s largest investment managers and one of its fastest-growing life insurers. The company offers a range of investment, superannuation and insurance products sold through a number of distribution channels, and is one of six government-appointed default KiwiSaver providers. INGNZ is wholly owned by ANZ National Bank Limited and has a licence from ING Corporate Services Pty Limited enabling it and related companies to use the ING brand and certain trademarks owned by ING Group or its subsidiaries while transitioning to a new brand, which is expected to be by the end of 2010. Sovereign was established in 1989, creating a new style of life insurance and investment company in New Zealand. In December 1998, Sovereign became part of the ASB Group of companies, which is in turn part of the Commonwealth Bank of Australia Group (CBA). Today, Sovereign provides a comprehensive suite of life insurance, investment and home loan products. As well as being New Zealand′s largest life insurance company, Sovereign is the largest home loan lender outside the four major trading bank groups. We meet the financial service needs of over half a million customers. TOWER is an insurance and investment company that has been serving New Zealanders for over 135 years. TOWER provides a comprehensive range of risk insurance and wealth management products and services to around one million customers throughout New Zealand, Australia and certain Pacific Islands. TOWER listed on the New Zealand Stock Exchange as a publicly listed company in 1999 and is now one of the fastest growing financial services businesses in Australasia. At TOWER we recognise the changing needs of our customers when it comes to protecting their health, belongings and prosperity - and we strive to continually meet those needs.